CargoQUALITY Hub — Air Cargo Operations & Quality Platform

CargoQUALITY — Air Cargo Operations & Quality PlatformCargoQUALITY by CargoAI is the operations and quality benchmarking platform for airlines, ground handling agents (GHAs) and airports. It turns cargo milestone data into real-time KPIs, heatmaps and peer rankings so teams can measure handling speed, milestone reception and delivery-as-planned performance across every station.What CargoQUALITY measures

Operations KPIs — Export (FWB→RCS, RCS→DEP, MAN→DEP), Transit (ARR→DEP) and Import (ARR→RCF, ARR→NFD) handling times benchmarked against your peer network.

Milestone Reception — the percentage of expected milestones actually received, with latency heatmaps per station and carrier.

DAP — Delivery as Planned — flown-as-planned and delivered-as-planned performance by route and hub.

Composite Score — a single network score combining DAP (50%), average handling speed (30%) and Milestone Reception (20%).

GHA performance — ground handler benchmarking, capability directory and tender management.

Airport benchmarking — station-by-station composite scores ranked across the network.

Who it is forAirlines benchmark their network against competitors with full data-privacy masking. Ground handling agents track the carriers and stations they manage. Airports measure hub performance against peer airports. Forwarders get carrier SLA analytics. Every role sees only the data it is entitled to.Collaboration & alertsShared tasks and alerts let airlines, GHAs and airports coordinate across internal and external teams. AI recommendations surface deteriorating KPIs and suggest where to act, with deep links into the relevant report.Visit the CargoQUALITY brochure for the full feature overview, or sign in to your dashboard.